Role of emotional intelligence

The more that you, as a leader, manage each of these areas, the higher your emotional intelligence. So, let's look at each element in more detail and examine how you can grow as a leader. Emotional Intelligence in Leadership 1.

Role of emotional intelligence

Emotional Intelligence EI or emotional quotient EQ is a set of skills that help us better perceive, understand and manage emotions in ourselves and in others.

What is Emotional Intelligence?

Collectively they help us make intelligent responses to, and use of, emotions. These skills are as important as your intellect IQ in determining success in work and in life. Everyone, no matter what job function, has Role of emotional intelligence with other people.

People who have been through our programs feel better at work, facilitate more productive work environments, and better lead and engage others.

The Genos Emotional Intelligence Model The Genos model shown below comprises a set of emotionally intelligent workplace behaviour competencies. Competencies represent skills and behaviours, based on underlying abilities and experiences, that are measurable and observable.

The six emotionally intelligent leadership competencies of the Genos model capture the skills and behaviours that manifest from emotional intelligence abilities. The Genos Model of Emotional Intelligence, including the six core skills is as follows: The competencies of the model help us consistently demonstrate the productive being states on the right side of the model, as opposed to the unproductive being states, that we can all be at times, on the left side of the model.

Emotional Self-Awareness Self-Awareness is about being aware of the way you feel and the impact your feelings can have on decisions, behaviour and performance.

Role of emotional intelligence

People who are emotionally self-aware are conscious of the role their feelings can play in these areas, and are better equipped to manage this influence effectively. When we are emotionally self-aware we are present with the role feelings are playing in our decisions, behaviour and performance.

When we are not, we are often disconnected from this influence. Emotional Awareness of Others Awareness of others is about perceiving, understanding and acknowledging the way others feel. This skill helps us identify the things that make people feel valued, listened to, cared for, consulted, and understood.

It also helps us demonstrate empathy, anticipate responses or reactions, and adjust our behaviour so that it fits well with others. When we demonstrate this skill effectively we come across as being empathetic. People who do not demonstrate this skill can come across as being insensitive to the way others feel.

Authenticity Authenticity is about openly and effectively expressing oneself, honouring commitments and encouraging this behaviour in others. It involves honestly expressing specific feelings at work, such as happiness and frustration, providing feedback to colleagues about the way you feel, and sharing emotions at the right time, to the right degree and, to the right people.

Major Problems Inherent in Goleman’s Work

People high in authenticity are often described as genuine whereas people low in this skill are often described as untrustworthy. Emotional Reasoning Emotional reasoning is about using the information in feelings from oneself and others when decision-making.

Feelings and emotions contain important information. For example, the level of commitment colleagues demonstrate often provides insight into whether a decision is going to be supported; the emotional appeal of products and services often provides insight into selling and marketing messages.

When this type of emotional information is combined with facts and technical information, people make expansive, creative and well thought-out decisions.

Conversely, people who do not use emotional information and focus on facts or technical information only tend to be limited in their decision-making.

The modern workplace is generally one of high demands and pressure, and this can create negative emotions and outcomes. Our mood can be very infectious and can therefore be a powerful force in the workplace; productively or unproductively.

This skill helps people be resilient and manage high work demands and stress rather than being temperamental at work. People who are proficient in managing their own emotions are optimistic and look to find the opportunities and possibilities that exist even in the face of adversity.

Positive Influence Positive influence is about positively influencing the way others feel through problem solving, feedback, recognising and supporting others work. It involves creating a positive working environment for others, helping others find effective ways of responding to upsetting events and effectively helping people resolve issues that are affecting their performance.

This skill helps people create a productive environment for others. Positive Influence equips you with the capacity to encourage colleagues to cooperate and work effectively together.

The Genos Emotional Intelligence Assessments Genos emotional intelligence assessments measure how often individuals display emotionally intelligent workplace behaviour that underlie success. The Genos EI Enhancement Programs Our programs transfer cutting-edge content, assessments, frameworks, and tools into practical behavioural change that endures and has impact.

The programs present a holistic approach to development by improving both foundational and functional skills for the modern workplace. Most of the material can be applied within and outside of the workplace.

Genos can either deliver programs for you or train you in how to deliver them. All our programs come in Train-the-Trainer formats and are customisable.

Our programs have been expertly designed, tested and shown to deliver tangible improvements in business outcomes. Integrating Emotional Intelligence into Selection and Talent Management Organisations using a holistic approach to integrating emotional intelligence into recruitment are using an EQ psychometric assessment to help identify candidates with high emotional intelligence in the initial screening.

Then, to assess the short list, candidates are interviewed or then complete role-play based simulations.Test Your Emotional Intelligence How well do you read other people? Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.

The Greater Good Science Center studies the psychology, sociology, and neuroscience of well-being, and teaches skills that foster a thriving, resilient, and compassionate society.

Emotional Intelligence Consortium - Dedicated to research on emotions and emotional intelligence in the workplace, this site provides free information and cutting edge research on emotions and emotional intelligence in organizations. Visitors can download the latest research findings, learn of training opportunities, access reference materials related to emotional intelligence, and much more.

Test your emotional intelligence with our free EQ quiz. Our free emotional intelligence test assesses your how you can improve managing emotions under pressure. Then, I propose how emotional intelligence contributes to effective leadership by focusing on five essential elements of leader effectiveness: development of collective goals and objectives; instilling in others an appreciation of the importance of work activities; generating and maintaining enthusiasm, confidence, optimism, cooperation, and trust; encouraging flexibility in decision making and change; .

Emotional Intelligence (EI) Model | Genos International